Add-on Services | Vietnam GoEasy

Why add-ons matter

Airport support is easier when the cost, timing, and service steps are clear before you travel.

After a long flight or before an international departure, small details can create unnecessary stress: finding the right lane, waiting in queues, coordinating luggage, understanding where to meet assistance, or knowing what is included in the support. Add-on services help travelers choose the right level of airport assistance before the trip begins.

Transparent service cost

Selected add-ons show clear service pricing or review-first quote steps before payment, so travelers know what they are choosing.

Time-saving guidance

Where available, travelers are guided toward the relevant priority lane or support path. The goal is to make the process faster and clearer, not to promise every queue can be skipped.

Professional support path

Vietnam GoEasy can connect visa support, arrival fast track, departure guidance, VIP assistance, and suitable special-case review under a clearer service plan.

Who should choose this service?

Airport add-ons are useful when travelers want extra guidance, speed, or reassurance.

Families and groups

Families with senior travelers, children, pregnant travelers, or larger groups who want a calmer arrival or departure flow.

Travelers needing priority support

Travelers with mobility needs, special support needs, or those who may feel more comfortable with guided airport assistance.

Busy or time-sensitive travelers

Business travelers, tight schedules, or travelers with connecting plans who want to reduce avoidable waiting and confusion.

First-time visitors

Travelers visiting Vietnam for the first time who may be unfamiliar with arrival, departure, or airport procedures.

Available add-ons

Compare each add-on clearly before you choose.

The names below are used consistently across the page, request buttons, and support flow. Some services can be requested directly; others require staff review first because availability depends on airport, flight timing, passenger details, and service capacity.

Airport arrival

Arrival Fast Track

Arrival Fast Track is designed for travelers entering Vietnam who want a clearer, smoother airport arrival flow. A support representative may coordinate available arrival fast-track handling and guide the traveler through the support path confirmed for that airport.

What is included

Arrival airport support where available
Guidance toward the confirmed arrival fast-track path
Meeting or arrival instructions before landing
Support for first-time visitors, families, groups, or urgent arrivals

Current Arrival Fast Track options

Normal Arrival Fast Track — $39
Priority Arrival Fast Track — $49
VIP Arrival Fast Track — $69

For Arrival Fast Track, travelers should provide arrival date/time, arrival airport, flight number if available, number of travelers, and contact information. If the flight changes, please inform support as early as possible.

Premium support

VIP Airport Assistance

VIP Airport Assistance is a more hands-on airport support option for travelers who want extra guidance, reassurance, and a more personalized arrival or transit experience.

What is included

More personalized airport guidance
Support coordination for families, senior travelers, business guests, or VIP guests
Clear meeting or handoff instructions after review
Staff review of timing, airport, and passenger needs before confirmation

Best for

Business travelers
Families and larger groups
Senior or pregnant travelers
Travelers who want a calmer arrival experience

VIP Airport Assistance is subject to airport, schedule, and service availability. The exact arrangement will be confirmed after staff review.

Request VIP Airport Assistance

Airport departure

Departure Fast Track

Departure Fast Track is for travelers leaving Vietnam after airline check-in and baggage drop. A support representative may guide the traveler toward the available departure fast-track immigration path and follow up until the departure immigration step is completed where available.

Good for

Travelers leaving from an international terminal
Business guests or time-sensitive travelers
Families or groups who want clearer departure guidance
Travelers who have already checked in and dropped baggage

Important boundary

Starts after airline check-in and baggage drop
Availability depends on airport operation
Does not replace airline or immigration decisions
Best requested before the flight date

For departure support, travelers should provide departure airport, flight date, flight time, airline or flight number if available, traveler count, and whether luggage/check-in assistance is needed.

Request Departure Fast Track

VIP departure

VIP Departure Assistance

VIP Departure Assistance is a higher-support departure option. Staff may meet travelers at the international terminal entrance, assist with luggage/cart coordination, guide them to airline check-in, and then continue support toward the departure fast-track area where available.

Suitable for

Senior travelers, families, or VIP guests
Travelers with several bags
Business or premium travelers
Anyone who wants help from terminal entrance to departure flow

Typical support path

Meet at the international terminal entrance
Help with luggage/cart coordination
Guide to airline check-in
Continue toward fast-track departure immigration where available

Optional priority security screening or higher-priority departure support may be available only after support checks airport conditions and operational availability.

Request VIP Departure Assistance

Private transfer · temporarily paused

Airport Pickup / Dropoff

Airport Pickup / Dropoff is a private transfer support option for travelers who want transportation between the airport and a hotel or private address. This service is currently shown for awareness and will be reactivated when operationally ready.

Current status

Temporarily paused
Not available in the order form
No active public price table at this time

When available again

Service would depend on airport, timing, route, and vehicle availability
Details would be confirmed by staff before booking
It would remain separate from visa approval

For now, please use Arrival Fast Track, Departure Fast Track, or contact support if you need general airport guidance. Airport Pickup / Dropoff is not currently being sold through the request form.

Ask about Airport Pickup / Dropoff

Special visa route

Visa on Arrival Support

Visa on Arrival Support may be relevant for selected urgent or special cases where a different arrival workflow is needed. This is not the same as arriving without preparation; eligibility, documents, timing, and arrival instructions must be reviewed first.

May be relevant when

Travel is very close
eVisa timing is not suitable
A special route needs review
Support confirms availability

What to prepare

Passport bio page
Portrait photo
Arrival date/time
Main contact information

Visa on Arrival Support is handled case by case. Please contact support if you believe you need this route.

Request Visa on Arrival Support

How to request add-ons

Request an add-on directly, or add it while applying for eVisa support.

Request add-ons in 4 quick steps.

Step 1

Choose the add-on you need

Compare Arrival Fast Track, VIP Airport Assistance, Departure Fast Track, VIP Departure Assistance, Visa on Arrival Support, or Airport Pickup / Dropoff information.

Step 2

Choose the right request path

Use “Register Arrival Fast Track” if you only need arrival fast track, or use “Apply with add-on” if you want eVisa assistance together with an airport add-on.

Step 3

Provide details

For airport services, share whether you need arrival or departure support, airport, flight date/time, flight number if available, traveler count, and any luggage or special-assistance needs.

Step 4

Receive confirmation

Support reviews the request and may ask for missing details before confirming the arrangement.

For faster airport review, prepare these details:

Arrival or departure direction
Airport and flight date/time
Airline or flight number if available
Number of travelers
Luggage, check-in, elderly traveler, child, or VIP support needs

Ask Support on WhatsApp

Meet-and-assist style support

Airport service requests are reviewed by staff so the requested assistance matches your arrival or departure details.

Helpful for tired travelers

Fast Track and VIP assistance can make selected arrival or departure steps easier for families, groups, senior travelers, and business guests. Pickup/dropoff is currently paused.

Clear details before confirmation

Support may ask for airport direction, flight time, traveler count, luggage, and special-assistance details before confirming arrangements.

Information usually needed

Order reference if already submitted
Arrival airport and date/time
Flight number if available
Number of travelers and luggage needs
Hotel or destination address if available
Main contact phone / WhatsApp

Important notes

Add-on services are subject to schedule and availability.
Some services may require early notice before arrival.
If flight details change, contact support as soon as possible.
Some request-only items may be quoted separately.

Service notice: Add-on services are optional private travel support services. Availability may vary by airport, schedule, vehicle type, traveler details, and local service conditions.

Arrival vs. departure: Arrival assistance is for travelers entering Vietnam. Departure assistance is for travelers leaving Vietnam. If you only say “airport fast track,” our support team may ask which direction you need before confirming the service path.

Clear and honest support

What Vietnam GoEasy can help with — and what no private service can promise.

We can help with

Providing trusted, high-quality support and maximum peace of mind.
Reviewing your travel situation and support path.
Checking document quality and missing information.
Guiding urgent eVisa support when your case is suitable.
Coordinating Arrival Fast Track, VIP Airport Assistance, Departure Fast Track, VIP Departure Assistance, and other airport support where available. Airport Pickup / Dropoff remains paused until reactivated.

We cannot promise

Visa approval, because final decisions are made by the relevant authority.
Support for every urgent case before review. If a case is not suitable, we will explain the safer path.

What each service includes

Clear service names, clear steps, and clear boundaries.

These summaries use the same service names shown above, so travelers can compare each add-on without confusion before they decide or pay.

Arrival Fast Track

For travelers entering Vietnam

Submit arrival airport, arrival date/time, flight number, traveler count, and contact details.
Vietnam GoEasy checks availability and confirms the selected Arrival Fast Track option.
The traveler receives meeting or arrival guidance before landing.
At the airport, the representative helps guide the traveler through the available arrival support path.

VIP Airport Assistance

For travelers who want more hands-on arrival support

Share airport, flight details, traveler count, and any family, senior, VIP, or special support notes.
Vietnam GoEasy reviews whether a more personalized assistance path is available.
The traveler receives clear meeting or handoff instructions after review.
Support is arranged according to the airport, timing, and confirmed service capacity.

Departure Fast Track

For travelers leaving Vietnam after check-in

Submit departure airport, flight time, airline/flight number, and traveler count.
Complete airline check-in and baggage drop first.
The representative guides the traveler toward the available departure fast-track immigration lane.
Support continues until the departure immigration step is completed where available.

VIP Departure Assistance

For hands-on departure support

Share airport, flight details, traveler count, luggage needs, and any senior/VIP/special support notes.
Vietnam GoEasy reviews whether terminal entrance assistance can be arranged.
The representative may meet travelers at the international terminal entrance and help with luggage/cart coordination.
The representative guides the traveler to airline check-in, then toward the available departure fast-track support path.

Airport Pickup / Dropoff

For private airport transfer support when reactivated

Share airport, pickup/dropoff direction, date/time, passenger count, luggage, and destination address.
Vietnam GoEasy reviews route, vehicle type, distance, and service availability.
Price and arrangement are confirmed by staff before booking.
This service remains separate from visa approval and is currently paused in the public order flow.

Visa on Arrival Support

For selected urgent or special cases

Submit trip date, nationality, passport situation, and reason eVisa timing may not be suitable.
Support reviews whether this route is realistic for the case.
If suitable, Vietnam GoEasy confirms required documents, timing, and payment steps.
The traveler follows the confirmed arrival instructions. This is not the same as arriving without preparation.

Airport assistance depends on airport rules, flight timing, traveler details, real-time availability, and service capacity. Vietnam GoEasy cannot guarantee no waiting, airline acceptance, security clearance, immigration clearance, or any official decision.